Welcome to the Musée de la santé Armand-Frappier. We thank you for using our website and hope that you will easily find all the information you need.


By browsing the Musée de la santé Armand-Frappier website, you enter into a contract with us and agree to be bound by these terms of use. If you do not agree to be bound by these terms, please do not access our website. We reserve the right to refuse access to the website if we have reason to believe that a user does not comply with these terms of use.

Use of the site by minors

Access to the site does not require a minimum age. Users under the age of 18 must obtain the authorization of a parent or guardian before submitting personal information on the Musée de la santé Armand-Frappier website.


The Musée de la santé Armand-Frappier reserves the right to modify the terms of use or access its website. Changes will take effect automatically upon posting on this page or elsewhere on the website.

Copyright and intellectual property

All types of documents (photos, videos, etc.) on this site are protected by copyright law and international conventions. Unless otherwise stated, copyright applies to all documents accessible on the Musée de la santé Armand-Frappier website.

The Musée de la santé Armand-Frappier authorizes the use of the content present on its site for personal private purposes, without charge or other permission, provided that the Musée de la santé Armand-Frappier is identified as the source of information.

The use, in whole or in part, of the content on this site for commercial purposes is prohibited except with the written permission of the Musée de la santé Armand-Frappier. For permission, please contact us by email at info@museefrappier.org.


We encourage you to subscribe, voluntarily, to the various social media hosted by the Musée de la santé Armand-Frappier or its partners. However, it is your responsibility to respect certain rules regarding their use.

We appreciate constructive comments and suggestions that are expressed respectfully. These are considered non-confidential information and we reserve the right to reproduce, use, communicate or distribute them at no cost, without your express consent and without incurring our liability.

We reserve the right to hide or delete a comment or portion of a comment, at our discretion and without notice to the user, if we believe that it contains or constitutes:

  • an attack or invasion of privacy or reputation;
  • offensive, disrespectful, defamatory, obscene, injurious, threatening, racist, sexist, aggressive, abusive or hurtful information;
  • incomprehensible or irrelevant information;
  • spam, comment or information sent repeatedly;
  • information that may lead to interpretation;
  • unsolicited advertising, promotion or solicitation;
  • personal or confidential information;
  • information that refers to or encourages the practice of illegal activities or that violates any law, regulation or governmental order, or that promotes information that is false, misleading or illegal, or unlawful conduct, or which incites violence; or
  • any other information that we deem unacceptable in the context in which it is published.

The targeted Internet user could also see his publications limited, be banned from this page or have his account deleted.

Thank you for contributing in a courteous way to the discussion! Note that all your comments are read, appreciated and considered and that the Musée de la santé Armand-Frappier social media accounts are managed during normal working hours.


By browsing our website, you will find links and references to other websites owned by third parties. We do not endorse or approve the content of these websites, do not provide any guarantee about them and decline any responsibility for the content of the sites to which the external links point.

Protection of personal information

Whenever you use our website, the treatment of personal information you share with us is subject to a high standard of confidentiality. The Musée de la santé Armand-Frappier is committed to protecting and safeguarding the confidentiality and security of personal information provided to it in accordance with the Canadian Privacy Act, the Quebec Act respecting the protection of personal information in the private sector, or any other applicable law.


When you provide us with personal information, it is collected and stored. This personal information includes contact information necessary to complete the transaction in question, such as name, email address, date of birth, telephone number and social insurance number.

When you provide us with your personal information, you consent to our collecting your information and using it to perform our functions in connection with the purposes for which you provided it, respond to your requests or communicate with you. Only employees who must do so as part of their job may access your personal information, but we may transmit your personal information to third-party business partners, such as a transactional site for payment processing. If we ask you to provide us with your personal information for another reason, we will ask for your express consent. With your permission, we could therefore send you emails about our activities.

We may need to disclose information about an internet user, collected as part of a transaction on our website or those of a supplier if such disclosure is reasonably necessary to comply with the application of these terms, the law, an order from a court of law or the protection of the rights, property and safety of the Musée de la santé Armand-Frappier, internet users and third parties.

Updating, Changing or Deleting Personal Information

You are responsible for keeping the personal information you provide to us up to date. You are responsible for modifying them as necessary so that we can rely on them for the intended purposes. We cannot be held responsible for the consequences of the use of outdated personal information that you have not updated.

At any time, you can access the personal information kept in your file and modify or request the deletion of your personal information. Upon your request, we will, as soon as possible, delete such personal information, except for personal information that has been stored in backup archives in the normal course of business, in which case we will securely store your personal information and isolate it from further processing until deletion is possible. If for any reason we are unable to delete personal information as requested you will be notified by email.

online purchase transaction

We use the services of external provider(s) to allow our users to carry out online transactions. Any purchase made through a supplier’s website is governed by the terms of use specific to that website.

Notwithstanding the foregoing, if certain financial information is provided to us such as a credit card number, it will be processed through a secure gateway. In this case, the information concerning the method of payment will not be kept by the Musée de la santé Armand-Frappier, but sent directly to the suppliers or financial institutions mandated to process the transactions

CAPTCHA Protection

All forms on the Musée de la santé Armand-Frappier site are protected by Google’s Recaptcha service. To learn more about this service, see the Google Privacy Policy and Terms of Service.

Collection of data and cookies

During your visit to our website, you accept the use of cookies, a small file that is automatically sent to the user and stored on his computer. Cookies allow us to recognize internet users while they are connected to our website. The cookies used are strictly used to perform the function desired by the Internet user

When you browse our website, we also automatically receive the internet protocol address (IP address) of your computer, which allows us to obtain more details about the browser and operating system you are using.

We do not collect any personal information about you with these tracking technologies. You can also browse in private mode to prevent the recording of data about your browsing.

USE of anonymous data

Your anonymous data may be used to serve you better and to improve our services. We follow the browsing habits of internet users who access our website, using specialized software (e.g. Google Analytics) to learn more about their behaviour, in particular the date and time of the visit and the pages consulted.

We compile aggregate statistics on the origin of our internet users and customers, the traffic pattern, and other relevant information and reserve the right to present them to third parties, but this data does not contain any personally identifiable information.


All documents contained in this website are provided without any express or implied warranty. Also, although we strive to make the website functional at all times, we do not guarantee that it will operate without interruption or that the servers used will always be free of any type of computer virus. Use of the website is at your own risk.

Popularizing the sciences relating to human health is at the heart of our mission. However, the content posted on our website does not constitute medical advice. Only a medical professional is qualified to offer such advice.

Under no circumstances can we be held liable for any damage resulting from the use or inability to use the material contained on our website, on sites linked to it using hyperlinks as well as on linked social media.

applicables laws

These terms of use are governed by the laws of the province of Quebec and the laws of Canada applicable therein, and they must be interpreted in accordance therewith and treated as a contract concluded in Quebec, without regard to the principles of conflicts of laws prescribed by a law of another jurisdiction. Any dispute must be submitted to the exclusive jurisdiction of the courts of the judicial district of Laval, in the province of Quebec.

Questions and contact information

For any questions or comments regarding these terms and conditions, please contact Guylaine Archambault at: info@museefrappier.org.

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